1. The short version
- Your answers, reports and coach conversations are stored on your device and work with no account and no network.
- We run no ads, no analytics and no tracking SDKs. Your data is never sold.
- Cloud features are opt-in — sync, transfer codes and share IDs. Each one sends only what it needs, described below.
- Turning on the offline Apple model keeps AI processing on your phone.
- Publishing a share ID makes that report readable by anyone who holds the code. That is what the code is for.
- A share ID can be deleted at any time, and one tap in Settings erases your data on the device and in the cloud.
2. What stays on your device
Without an account, everything you create lives in the app's storage on
your iPhone: your answers, every scored result and report, your coach
conversations, and your profile settings (display name, pronouns,
avatar choice, language, theme and text size).
Two things can reach the network even then, and neither carries
personal data: the app may download updated assessment copy and
content (text only), and on iPhone the App Store is asked whether a
purchase is active so Pro features unlock correctly.
3. Cloud features and accounts
Sign in with Apple (optional)
If you sign in, Apple shares your SoulType account identifier and,
on the first sign-in only, your name and email address. The app uses
the name as your display name. Our authentication provider stores the
email address Apple returns as part of your account record; we never
show it in the app, never use it to contact you, and never see your
Apple password. You can also use SoulType as a guest: the app creates
a random account id with no name and no email.
What syncs once you are signed in
- Profile: display name, pronouns, avatar choice, type code and focus areas.
- Results: your scores, the report text and the share code of any report you published.
- Match reports you created, and invite rows you chose to publish.
Coach conversations are never synced. They exist only
on the device that wrote them.
4. The AI coach
Offline model
On supported iPhones, Pro users can switch the coach to Apple's
on-device model. Prompts, replies and result summaries then never
leave the phone — it works in airplane mode.
Online model
When you use the hosted model, the app sends your message, the most
recent messages of that conversation, and a summary of your results
(your display name, assessment titles and scores) to our server. Our
server hands the text to our AI provider, which writes the reply; the
only thing our server keeps is a count (an account id and a
timestamp) so the free weekly limit can be enforced. Your messages
are not stored. The on-demand AI sections of a report work the same
way.
We choose AI providers with contractual data-protection terms, but
a third party does process the text. If you would rather nothing
leave the device, use the offline model — or leave the coach for
the rule-based fallback it uses when you are offline.
5. Sharing and share IDs
Share cards
A share card is an image rendered on your device. It is not uploaded
anywhere; you choose where to send it, and what leaves is exactly the
picture you saw.
Share IDs
Publishing a report with a share ID stores a copy on our server so a
friend who types the eight-character code can read it. That copy
contains the report's free sections, its scores, your display name,
your avatar choice, the type code and the completion date (day only).
Locked sections — everything Pro or on-demand — are never included.
Codes are random and hard to guess, but they are not a secret if you
post them publicly: treat a share ID like a link you chose to publish.
There is no expiry date. "Delete all data" in Settings removes every
share you published, and you can also ask us to remove one by email.
Anyone who opens a share can report it. A report stores the share ID and
a reason from a fixed list — no free text, no name, no device
identifier, and nothing that identifies the person reporting. The app
never reads reports back; a person reviews them. Reporting also hides
that share on the reporting device, a choice kept only on that device.
Invite links
The Match screen can publish an invite containing a display name and a
four-letter code, so the person you invited can run the comparison.
It contains nothing else about you.
6. Purchases
Payments are handled entirely by Apple. We never receive your card
details. On iPhone the app asks the App Store directly whether a
purchase or subscription is active, which is how Pro unlocks — the app
does not report your purchases to our servers. Restoring purchases on a
new device uses the same Apple account.
7. What we never collect
- No advertising identifier and no App Tracking Transparency prompt.
- No third-party analytics, attribution or crash-reporting SDKs.
- No location, contacts, camera or microphone access — the app asks for none of these permissions.
- No tracking across other apps or websites, and no selling or sharing of personal data for advertising.
This website is a plain static page: it sets no cookies and loads no
third-party scripts.
8. Retention and deletion
On your device: data stays until you delete it —
the "Delete all my data" button at the foot of the Settings screen — or
uninstall the app.
In the cloud: "delete all data" also removes the synced
copies of your results, match reports and every share you published.
Deleting your account: Settings → Account → Delete
account removes the account itself and everything under it — your profile,
synced reports, coach conversation records and rate-limit counters — and
signs this device out. Published share IDs stop working immediately.
A subscription bought through the App Store is not cancelled by this; it
stays with your Apple ID and can be restored. If you cannot reach the
app, write to
support@soul-type.app from the
address you signed in with, and we action the request within 30 days.
9. Your rights
Depending on where you live, you may have the right to access, correct,
export, restrict or object to the processing of your personal data, and
to complain to your local data-protection authority. You can exercise
most of this in the app already, and anything else by writing to
support@soul-type.app. We do
not sell personal data, and we do not use it for targeted advertising,
so there is nothing to opt out of there.
10. Children
SoulType is not directed at children under 13 (or the higher age of
digital consent where you live). We do not knowingly collect their
data. If you believe a child has used the app, write to us and we will
delete the account and its data.
11. Changes and contact
If this policy changes in a way that matters, we will update this page
and its date, and surface the change in the app. Questions about any of
the above: support@soul-type.app.
Our infrastructure providers may process data in countries other than
yours; we keep them to those with data-protection commitments, and the
app works fully offline if you prefer to share nothing at all.
